Dynamic Operations Coordinator: Route & Fleet (FTC)

phs Group plc; Stratton St. Margaret; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Virtual GP for you and your household

phsPerks discounts

ILM training

Apprenticeship opportunities

22 days holiday

Free parking onsite

Pension

No weekend work

Wellbeing helpline

Job summary

Mayflower Washroom Solutions is seeking an organized Operations Coordinator to support depot operations on a fixed-term contract in Swindon. You will link Service Drivers with the Depot Manager, ensuring routes are planned and executed efficiently, targets met and customer expectations satisfied.

Key duties include coordinating daily service activities, fleet maintenance scheduling, and resolving customer issues. Ideal candidates possess experience in operations, logistics, and strong IT skills.

Qualifications

• Experience coordinating drivers, field-based teams, or service routes.
• Knowledge of fleet management and compliance processes.
• Strong organisational and planning skills.
• Experience working within an operational, logistics, transport, or service-based environment.
• Excellent communication and interpersonal abilities.
• Good IT skills, including experience with Microsoft Office applications.
• Strong attention to detail and accuracy.

Responsibilities

• Support route planning to maximise productivity and achieve key operational KPIs.
• Coordinate daily service activities and ensure equipment, stock, and resources are available for route completion
• Support fleet maintenance scheduling and compliance requirements.
• Ensure customer queries and service issues are resolved promptly and professionally.
• Monitor driver and vehicle performance, providing constructive feedback to the Depot Manager.
• Maintain effective communication with internal teams and third-party suppliers.

Skills

Experience coordinating drivers

Fleet management knowledge

Organised and planning skills

Operational, logistics environment

Excellent communication

IT skills (Microsoft Office)

Attention to detail

Tools

Microsoft Office

Job description

Mayflower Washroom Solutions is seeking an organized Operations Coordinator to support depot operations on a fixed-term contract in Swindon. You will link Service Drivers with the Depot Manager, ensuring routes are planned and executed efficiently, targets met and customer expectations satisfied.

Key duties include coordinating daily service activities, fleet maintenance scheduling, and resolving customer issues. Ideal candidates possess experience in operations, logistics, and strong IT skills.