Depot Operations Administrator - Customer Focus

Restore Datashred; Manchester; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Annual leave - 23 days + bank holidays

Enhanced maternity/paternity pay

Enhanced sick pay

Life assurance - 2x salary

Access to Stream wellbeing app

Zusammenfassung

Restore Datashred is seeking an Administration Assistant to support the depot team with branch administration and superb customer service. You will input orders, log contracts, and manage paperwork accurately while maintaining proactive communication with SCOs and internal teams.

Reporting to the Operations Supervisor, you’ll liaise with Sales, Transport and Warehouse colleagues, handle email and phone inquiries promptly, and contribute to efficient daily operations in a fast-paced environment.

Qualifikationen

• Excellent written and verbal communication skills.
• Ability to apply the principles of customer care.
• Highly competent in standard software packages and willing to learn new ones.
• Ability to prioritise your own workload.
• Ability to maintain confidentiality and discretion at all times.
• Experience in a fast-paced, customer-focused environment.
• Ability to work under pressure and remain flexible.

Aufgaben

• Work as a member of the depot team, undertaking delegated tasks and responsibilities.
• Liaise swiftly with staff and customers to meet requirements.
• Input incoming orders and contracts into the relevant computer system.
• Complete paperwork accurately and promptly in line with procedures and process route clear-downs.
• Build close working relationships with Sales, Transport and Warehouse teams.
• Maintain proactive communication with SCOs throughout the day.
• Respond promptly to email and phone requests.

Kenntnisse

Communication

Customer care

Computer literacy

Prioritisation

Confidentiality

Customer-focused experience

Working under pressure

Tools

Microsoft Office

Jobbeschreibung

Restore Datashred is seeking an Administration Assistant to support the depot team with branch administration and superb customer service. You will input orders, log contracts, and manage paperwork accurately while maintaining proactive communication with SCOs and internal teams.

Reporting to the Operations Supervisor, you’ll liaise with Sales, Transport and Warehouse colleagues, handle email and phone inquiries promptly, and contribute to efficient daily operations in a fast-paced environment.