Deposit Coordinator

Connells Group; Heath and Reach; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading property management company in Heath and Reach is looking for a Deposits Coordinator to enhance customer service within their Lettings Support Centre. This role requires excellent organizational skills and effective communication to handle tenancy deposit schemes and coordinate with tenants and landlords. The successful candidate will enjoy a supportive training environment and benefits such as a competitive salary, career progression, and a collaborative team atmosphere.

Benefits

Starting salary of £23,875

Industry leading training and development

Clear career progression opportunities

Company Pension

Life Insurance

24/7 AIG Smart Health coverage

Employee discounts and Wellness programme

Enhanced maternity and paternity leave

Responsibilities

• Administer Tenancy Deposit Scheme referrals with landlords and tenants.
• Advise and get instructions from landlords and tenants at tenancy end.
• Draw up cost schedules based on checkout reports.
• Ensure prompt payment instructions for contractors and deposits.

Skills

Customer service and administration skills

Detail oriented

Excellent verbal and written communication skills

IT literate (MS Office, internet, email systems)

Job description

Overview

We have an exciting opportunity for a customer service professional to join our fantastic team in our Lettings Support Centre in Leighton Buzzard. As a Deposits Coordinator you will be responsible for liaising with tenants, landlords and contractors to arrange inspections and repairs. We are looking for an outgoing, confident and driven person who will take charge of a portfolio and push for the best possible outcomes for our customers.

Responsibilities

• Administering Tenancy Deposit Scheme referrals by liaising with landlords, tenants, branch staff and client accounting
• Advising and obtaining instructions from landlords and tenants at the end of the tenancy
• Draw up schedule of costs based on checkout report
• Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits

Qualifications and skills

• Customer service and administration skills
• Detail oriented, organised and solid administration skills
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Benefits and terms

• Starting salary of £23,875 (depending on experience)
• Industry leading training and development
• Support in training towards ARLA - NFOPP qualifications (additional £1000 once qualified)
• Starting with 20 days holiday plus additional for length of service, plus a day off for your birthday
• Clear career progression opportunities
• Collaborative, rewarding and fun environment
• Team incentives
• Company Pension
• Life Insurance
• 24/7 AIG Smart Health (including virtual GP) coverage for you and your family
• Employee discounts and Wellness programme
• Enhance maternity and paternity leave