Delivery Team Trainer: Onboarding Coach (Fixed Term, Minworth)

Evri Group; Birmingham; Presencial; GBP 27 000 - 33 000; Tempo integral

Resumo da oferta

Evri in Minworth is recruiting a Delivery Team Trainer to help new couriers get started and feel confident from Day 1. This fixed-term, full-time role focuses on onboarding, app setup, and practical guidance at the Delivery Unit.

The position requires local presence in Minworth, comfort with smartphones, and a people-focused approach. Start dates are immediate through January 2027, with benefits in addition to base pay.

Qualificações

• Local to Minworth or able to travel there easily.
• Confident using smartphones and apps.
• Experience in customer service, retail or hospitality.
• Experience in training, coaching or mentoring.
• Ability to help people use apps and workplace systems.

Responsabilidades

• Welcome new self-employed couriers when they arrive at the Delivery Unit.
• Help them set up and use the courier delivery app.
• Show them how to scan, load and prepare for their first deliveries.
• Introduce them to key local contacts, including the EVRi Business Partner and Territory Manager.
• Support Day 1 onboarding and answer practical questions.
• Help organise a manageable first parcel load for confidence.
• Act as a positive coach and onboarding support.

Conhecimentos

Customer service

Training

Coaching

Team support

Smartphone apps

Descrição da oferta de emprego

Evri in Minworth is recruiting a Delivery Team Trainer to help new couriers get started and feel confident from Day 1. This fixed-term, full-time role focuses on onboarding, app setup, and practical guidance at the Delivery Unit.

The position requires local presence in Minworth, comfort with smartphones, and a people-focused approach. Start dates are immediate through January 2027, with benefits in addition to base pay.