Delivery Manager - Partner Implementation Enablement Lead

Hyper Recruitment Solutions; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading software company is seeking a Delivery Manager (Partner Implementation Enablement Lead) based in London or Munich. In this role, you will be responsible for the onboarding and hands-on training of implementation partners. You will collaborate with teams to ensure the successful delivery of programs and develop a partner certification program. A background in life sciences, chemicals, or materials is preferred. This position offers an opportunity to drive partner success across the EU and US.

Qualifications

• Background in supporting life sciences, chemicals, or materials sectors is required.

Responsibilities

• Deliver onboarding programs for new implementation partners.
• Develop and maintain a partner certification program.
• Collaborate to design repeatable training programs.
• Build processes for independent partner implementations.

Job description

Job Description

ROLE OVERVIEW

We are currently looking for a Delivery Manager (Partner Implementation Enablement Lead) to join a leading software company based in the London or Munich area. As the Delivery Manager focusing on system implementation and service management, you will be responsible for ensuring the enablement and success of the company's implementation partners across the EU and US (clients are predominantly in the life sciences, chemicals and materials sectors so a background of supporting one or more of these sectors would be required).

KEY DUTIES AND RESPONSIBILITIES

1. Deliver onboarding programs and hands‑on workshops for new implementation partners.
2. Develop and maintain a partner certification program covering implementation, configuration, and technical deployment.
3. Collaborate with Customer Success Enablement to design repeatable training programs and maintain an up‑to‑date partner knowledge base.
4. Build processes to enable more partners to deliver implementations independently and collect feedback to improve enablement programs.

ROLE REQUIREMENTS

To be successful in your application...