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A well-known grocery logistics company is looking for Customer Service Team Members to deliver exceptional products and service. Enthusiastic candidates will work flexible shifts and are essential in maintaining a high-quality customer experience. Benefits include a competitive wage, enhanced overtime pay, and various discounts. A driving licence and good communication skills are required. If you are ready to join a supportive team, apply now.
You don't need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
Love being on the move and interacting with people from all walks of life? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. While others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You'll be out on the road whatever the weather, but you'll never have to fight over the radio station, and you can sing along as loud as you like!
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays. On top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions. All your breaks are paid, meaning for every minute at work you get paid.
Responsibilities are focused on delivering customer service and goods efficiently, while complying with company policies and safety requirements. This includes working as part of the Ocado Logistics team to ensure timely delivery of products and maintaining a positive customer experience on every shift.
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential.
Contract Type: Permanent. Your contracted workweek is 40 hours, scheduled as either four 10-hour days or five 8-hour days within a seven day period. Shifts: AM & PM. Start times may be as early as 05:30 and as late as 12:00 (midnight). You will receive your shift rota up to 13 weeks in advance. Pay structure: paid every 4 weeks on a monthly schedule.
Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.28; Evening Premium (from 6pm) £1.12; Sunday Day Premium £1.33; Sunday Evening Premium £2.56. Overtime rates: Monday to Saturday (Day Shift) £16.60; Monday to Saturday (Evening Shift) £18.00.
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities.
So, whatever your background or story, you'll find a home at Ocado Logistics.