Delivery Director for Retail/CPG Industry

EPAM; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading technology consultancy is seeking a Delivery Director in London. This role requires proven leadership in managing complex projects and teams while ensuring client satisfaction. You will oversee project delivery, work closely with cross-functional teams, and engage in business development efforts. Strong experience in project management methodologies and cloud platforms is desired. The company offers an array of benefits and a dynamic work environment.

Benefits

Employee Stock Purchase Plan

Private medical insurance

Employee Assistance Program

Competitive pension plan

Various in-office perks

Learning and development opportunities

Qualifications

• Proven experience in leading and managing teams.
• Track record of managing multiple complex projects simultaneously.
• Familiarity with Agile, Scrum, Waterfall methodologies.
• Experience in working with geographically distributed teams.
• Solid understanding of cloud platforms.
• Hands-on experience in technology and software engineering.
• Ability to present strategies and reports to leadership.
• Self-motivated and reliable in fast-paced environments.

Responsibilities

• Oversee client delivery, ensuring successful project lifecycle.
• Manage client relationships and represent delivery at governance level.
• Coordinate activity streams and ensure seamless delivery.
• Work with multi-disciplined teams for delivery planning.
• Identify and manage risks early.
• Participate in business development and prepare proposals.

Skills

Leadership and team management

Project management methodologies

Cloud platforms knowledge

Technology and software engineering practices

Multitasking and deadline focus

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We're looking for a highly technical, proactive and people-smart Delivery Director with expertise in the Retail/Consumer Products industry to join our team in London. As a key member of our team, you will be responsible for managing complex transformation programs, projects, multiple workstreams and work with both local delivery team and delivery team globally.

In this role, you will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. You will play a key role in building strong business and technology relationships, take a 'hands on' approach to define, deliver and drive a culture of continuous improvement.

RESPONSIBILITIES

• Oversee end-to-end client delivery from initiation through the entire project lifecycle, ensuring successful delivery in line with EPAM processes
• Manage client relationships and expectations, representing delivery at the governance level
• Coordinate multiple activity streams and clients, ensuring seamless delivery across all aspects, including finance, sourcing, implementation and business outcomes
• Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives
• Proactively identify and manage engagement risks, escalating major issues early on
• Participate in business development efforts for both existing and new clients, continuously identifying new opportunities
• Engage in the entire pre-sales cycle, prepare client proposals, define implementation and design and present solution architecture and delivery statements of work

REQUIREMENTS

• Proven experience in leading and managing teams, including hiring, mentoring and performance management with the ability to provide strategic direction, set goals and ensure the team's efforts align with the organization's data strategy
• Proven track record of successfully managing multiple complex projects simultaneously from initiation to delivery whilst prioritise tasks effectively
• Familiarity with project management methodologies (Agile, Scrum, Waterfall) and tools
• Experience in building and leading geographically distributed delivery teams, including experience in working with client's distributed teams and defining the right target operating model
• Solid understanding of cloud platforms (e.g., AWS, Azure, GCP) and their related services
• Hands‑on experience in technology and software engineering practices with ability to supervise and suggest competitive technical decisions and assure a winning mix of delivery practices applied on the project
• Ability to present delivery strategies and progress reports to executive leadership
• Self‑motivated, reliable, able to multitask and work in a fast‑paced environment, with a strong focus on meeting deadlines

NICE TO HAVE

• Experience in delivering large scale ecommerce projects using composable architecture; e.g. commerce tools
• Experience of delivering data projects and proficiency in data management concepts, including data governance, data quality, data integration and data lifecycle management

WE OFFER

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Competitive group pension plan
• Cyclescheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in-office, on‑site massages and regular social events
• Learning and development opportunities including in‑house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long‑Term Incentive (LTI) Program
• *All benefits and perks are subject to certain eligibility requirements