Debt Recovery Specialist - Customer Executive (Maidstone)

Jago Consultants; Maidstone; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Up to 26 Days Holiday + Bank Holidays

Company Pension Scheme

Private Medical Insurance

Employee Benefit Scheme

Life Assurance

Job summary

Jago Consultants in Maidstone are seeking a Debt Recovery Customer Executive to join the busy Collections and Recovery team.

Candidates from customer service or call centre backgrounds who want a new challenge will fit; hours are 8am–6pm, with alternating 8am–4pm and 10am–6pm shifts. Salary £19,016 with an OTE of around £28,000. Benefits include pension, private medical insurance, 26 days holiday plus BHs.

Qualifications

• At least 5 GCSEs A*-C, including English and Maths.
• Experience in customer service/call centre is desirable.
• Ability to research and analyse debt cases.
• Strong written and verbal communication.
• Proactive and goal-focused with a positive attitude.

Responsibilities

• Take ownership and responsibility of debt recovery cases.
• Research and analyse cases to decide the best course of action.
• Check and produce documents and outgoing letters.
• Communicate with debtors to find constructive solutions.
• Ensure all debts are collected on time.

Skills

Customer service

Call centre

Debt recovery

Verbal communication

Target driven

Education

GCSEs incl English/Maths

Job description

Jago Consultants in Maidstone are seeking a Debt Recovery Customer Executive to join the busy Collections and Recovery team.

Candidates from customer service or call centre backgrounds who want a new challenge will fit; hours are 8am–6pm, with alternating 8am–4pm and 10am–6pm shifts. Salary £19,016 with an OTE of around £28,000. Benefits include pension, private medical insurance, 26 days holiday plus BHs.