Debt Recovery Executive — Bonus & Benefits

React Recruitment; Maidstone; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Performance-related bonus

Fantastic benefits package

Job summary

A leading law firm in Maidstone is seeking a Customer Executive to join their Collections and Recoveries team. The role involves managing debt recovery cases, conducting telephone collections, and collaborating with team members to deliver effective solutions. Candidates should possess strong communication skills and a customer service background, along with a minimum of 5 GCSEs including English and Math. Full training and support is provided, along with opportunities for a performance-related bonus exceeding £4,000 annually.

Qualifications

• Previous experience in a similar environment or retail/customer service background is advantageous.
• Ability to work as part of a team to achieve goals and targets.

Responsibilities

• Take ownership and responsibility of debt recovery cases.
• Research and analyze cases to decide the best course of action.
• Engage with debtors to find constructive solutions.

Skills

Self-motivated

Great communication skills

Flexible problem solving

Attention to detail

Education

At least 5 GCSE's A*-C including English and Math

Job description

A leading law firm in Maidstone is seeking a Customer Executive to join their Collections and Recoveries team. The role involves managing debt recovery cases, conducting telephone collections, and collaborating with team members to deliver effective solutions. Candidates should possess strong communication skills and a customer service background, along with a minimum of 5 GCSEs including English and Math. Full training and support is provided, along with opportunities for a performance-related bonus exceeding £4,000 annually.