Daytime Shift Lead — Retail Team Leader, Flexible Hours

Tesco UK; Ellesmere Port; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is hiring a Shift Lead to support daily store operations and deliver outstanding customer service. You will lead in-store teams, coordinate across departments, and act as the senior on-site presence when the Manager is away, ensuring smooth service and a positive working environment.

Applicants should be strong communicators with experience in fast-paced retail and a passion for helping customers and colleagues alike.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• Clear communicator with ability to keep teams well informed using varied methods.

Responsibilities

• Lead the in-store team to deliver a great customer experience.
• Be the go-to person for day-to-day operational queries across store areas.
• Confidently leading the store in the Manager’s absence and coaching colleagues.

Skills

Team leadership

Communication skills

Customer service

People management

Job description

Tesco UK is hiring a Shift Lead to support daily store operations and deliver outstanding customer service. You will lead in-store teams, coordinate across departments, and act as the senior on-site presence when the Manager is away, ensuring smooth service and a positive working environment.

Applicants should be strong communicators with experience in fast-paced retail and a passion for helping customers and colleagues alike.