Retail Shift Leader — Flexible Hours & Great Service

Tesco UK; Brackley; On-site; GBP 14,000 - 19,000; Full time

Job summary

Tesco UK is hiring a Shift Lead to manage daily store operations and lead a team to deliver outstanding customer experiences. You will coordinate across departments, support colleagues, and act as the store leader in the manager’s absence.

Applicants must be 18+ and flexible to work across windows and hours. We offer varied shifts with a guaranteed minimum of hours each week, and opportunities to grow within a large retailer focused on service and sustainability.

Qualifications

• Experience leading a team in a fast-paced retail environment.

Responsibilities

• Leading the team to deliver a great customer experience in-store.
• Working across all areas of the store and with colleagues as the go-to person for daily operational queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modeling great service.

Skills

Team leadership

Retail experience

Customer service

Job description

Tesco UK is hiring a Shift Lead to manage daily store operations and lead a team to deliver outstanding customer experiences. You will coordinate across departments, support colleagues, and act as the store leader in the manager’s absence.

Applicants must be 18+ and flexible to work across windows and hours. We offer varied shifts with a guaranteed minimum of hours each week, and opportunities to grow within a large retailer focused on service and sustainability.