Day Shift Leader — Lead Store & Team Excellence

Tesco UK; Gloucester; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to ensure smooth in-store operations and deliver outstanding customer service across shifts. You will lead a team, coordinate working patterns, and maintain high standards in a fast-paced retail environment.

As a Shift Lead, you’ll coach colleagues, act as the go-to person in the manager’s absence, and help build an inclusive, high-performing team. Flexibility in availability is essential to meet store needs.

Qualifications

• Experience in a team lead or management position in fast-paced retail.
• Strong communication and people skills.
• Commitment to delivering great customer service.

Responsibilities

• Lead the store in the Manager’s absence.
• Coach colleagues and provide actionable feedback.
• Drive inclusive customer service and daily store operations.
• Build positive relationships to support team performance.

Job description

Tesco is seeking a Shift Lead to ensure smooth in-store operations and deliver outstanding customer service across shifts. You will lead a team, coordinate working patterns, and maintain high standards in a fast-paced retail environment.

As a Shift Lead, you’ll coach colleagues, act as the go-to person in the manager’s absence, and help build an inclusive, high-performing team. Flexibility in availability is essential to meet store needs.