Data Support Analyst

Hood Group; Southend-on-Sea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK-based insurance services provider is seeking a skilled candidate to manage and analyse data, develop visualisations, and collaborate with stakeholders. The role demands strong knowledge in data management tools like Tableau and Power BI. Candidates must demonstrate critical thinking and independent problem-solving skills while ensuring data integrity. Benefits include 31 days of annual leave, an Employee Assistance Program, and participation in the community-oriented company culture.

Benefits

31 days annual leave

Employee Assistance Program

Eye Care Vouchers

Health cash plan

Pension Scheme

Incentive for referrals

Social company events

Employee Recognition Scheme

Provided professional equipment

Qualifications

• Experience with data management and analytics tools is essential.
• Strong critical thinking skills are required.
• Understanding of ETL processes and data integration techniques is necessary.

Responsibilities

• Manage and maintain data to support business operations.
• Develop data analytics and visualisations using relevant tools.
• Ensure data quality and integrity.

Skills

Data management

Data analytics

Data visualisation (Tableau, Power BI)

SQL

Communication

Tools

Tableau

Power BI

SQL

MS Excel

Azure

AWS

Job description

Responsibilities

• Manage, organise, and maintain data from a variety of sources to support business operations and partner relationships.
• Develop and deliver data analytics and visualisations using tools such as Tableau, Power BI, or similar platforms.
• Design, implement, and document data structures and processes that enhance business intelligence and customer insights.
• Collaborate with stakeholders to understand project requirements and deliver actionable data.
• Ensure data quality, integrity, and security in all data-related activities.
• Document data management processes and analytics workflows in a clear and concise manner.

Qualifications

• Experience with data management, analytics, and visualisation tools (e.g., Tableau, Power BI, SQL, MS Excel).
• Strong critical thinking skills and the ability to investigate and resolve data-related issues independently.
• Understanding of ETL (Extract, Transform, Load) processes and data integration techniques.
• Skilled in handling large, complex datasets from on-premise and cloud sources such as Azure and AWS.
• Good communication and interpersonal skills, with the ability to work effectively as part of a team.

Company Overview

Established in 1983, Hood Group is a UK-based insurance services provider with over four decades of industry expertise. We collaborate with start-ups, consumer brands, and major insurers to deliver innovative insurance solutions. At Hood Group, we are committed to helping our partners, including John Lewis Partnership and Ticker Insurance, to transform their insurance propositions through pioneering business models and products. At Hood Group, we take pride in creating a collaborative working environment that nurtures creativity and encourages forward-thinking. Joining our team means more than just achieving objectives – it's about being part of a community that makes working at Hood Group truly exceptional.

Benefits

• 31 days annual leave (including bank holidays)
• Employee Assistance Program
• Eye Care Vouchers including discount on glasses
• Pension Scheme
• Health cash plan
• Incentive of £250 on Refer a friend scheme
• Social company events. We want you to be part of the Hood Group community.
• Employee Recognition Scheme - Hood Heroes, we celebrate and recognise your contribution to Hood Group.
• We will supply your laptop and any other necessary professional equipment as required.