Data Analyst Level 4 Apprentice

Thames Water; England; Hybrid; GBP 23,000; Full time

Job summary

A leading water and wastewater provider in the UK is seeking a Data Analyst Apprentice to kick-start your career in data analysis. You will gain hands-on experience in delivering accurate reporting and insightful analysis that drive decision-making across various teams. The ideal candidate should possess GCSE Maths and English, A-Levels, and demonstrate attention to detail and teamwork. This role offers a competitive salary, hybrid working conditions, and excellent training opportunities.

Benefits

Salary of £22,500

24 days annual leave

Performance-related pay

Generous pension scheme

Health and wellbeing benefits

Qualifications

• Has GCSE Maths and English (grade 9-4 / A-C).
• 3 A-Levels grade A-C or a Level 3 qualification in a relatable subject.
• Strong attention to detail and accuracy.

Responsibilities

• Provide operational data analysis to support business needs.
• Deliver information to resolve operational problems.
• Produce daily reporting to monitor performance and trends.

Skills

Attention to detail

Teamwork

Independent work

Passion for learning

Education

GCSE Maths and English (grade 9-4 / A-C)

3 A-Levels grade A-C or Level 3 qualification

Job description

Kick‑start your Data Analysis career with Thames Water

Join us as a Data Analyst Apprentice and support the UK’s largest water and wastewater provider. You’ll gain hands‑on experience delivering accurate reporting, analysis, and insights that help drive decision‑making across Customer Service, Financial Customer Care, Wholesale, and wider business teams contributing to services that millions rely on.

What you’ll be doing as a Data Analyst Apprentice:

• Analysis – Provide operational data exploration and interpretation to support business needs.
• Impact – Deliver information that helps colleagues and managers understand and resolve operational problems.
• Insight from Metrics – Produce daily reporting and analysis tomonitorperformance and trends
• Influencing and Impact – Support conversations and decision‑making by presenting data‑focused insights.
• Gathering Data – Ensure reporting processes run smoothly so stakeholders receivetimelyandaccuratereports.
• Report Build – Create andmaintainconsolidatedreports across multiple business areas.
• Insight Development – Assistin preparing insights from data analysis toidentifyskills gaps or broken processes and procedures.
• Cross‑Functional Working – Collaborate with managers and departments to capture data effectively for both regular and ad‑hoc reporting needs.

Where you will work:

Location: Clearwater Court, Reading RG1 8DB – Hybrid

Hours: 36 hours a week across four working days plus one off‑the‑job training day

Start date: Sept 2026

Training and qualification

You’ll study with Firebrand, one of the UK’s leading data analyst training providers.

Your training includes a mix and blend of virtual learning and periodic residential block release at their dedicated trainingcentrein Bedford where accommodation will be provided.

Qualification: Data Analyst Level 4 Standard – You will gain EPAO - CABWI

Duration: Permanent contract with a 16–24‑month structure programme

What you should bring to the role:

• Has GCSE Maths and English (grade 9-4 / A-C)
• 3 A-Levels grade A-C or a Level 3 qualification in a relatable subject (Apprenticeship/BTEC)
• Strong attention to detail and accuracy.
• Works well in a team but is also confident working independently
• Is passionate about learning and aligned with Thames Water’s goals for the future

What’s in it for you?

• Excellent salary: £22,500
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Performance‑related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.

Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.