Data Administrator

Change Grow Live; Eastchurch; On-site; GBP 60,000 - 80,000; Full time

Job summary

A charity supporting life changes is seeking an Office Administrator in Eastchurch. The role involves supporting data management and providing comprehensive office administration. Ideal candidates will possess strong administrative skills, proficiency in WORD and EXCEL, and the ability to work within a prison environment. Benefits include generous annual leave, a contributory pension scheme, and opportunities for career development.

Benefits

25 days of annual leave

Paid ‘Wellness’ hour

Contributory pension scheme

Employee Assist Programme

Cycle to work scheme

Qualifications

• Experience working in a busy office environment.
• Ability to manage data and performance systems.
• Capacity to work under prison vetting conditions.

Responsibilities

• Support data and performance team leader with data management.
• Provide comprehensive office management and administrative support.
• Maintain orderly electronic filing systems for service user data.

Skills

Strong administrative skills

IT literacy

Proficiency in WORD and EXCEL

Time management

Communication skills

Tools

NDTMS

Public Health data systems

Job description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users' lives. Specialising in Substance Misuse and Criminal Justice interventions, we offer support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

Location & Compensation

Where: HMP Elmley, Eastchurch
Full Time Hours: 37.5 hrs per week
Full Time Salary: £25,077.00*

*Please note: Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles, the salary and payments will be pro rata based on contracted hours.

About the role

• Support the data and performance team leader and wider team to collect and manage the data requirements for the services, including the collation and monitoring of several different data systems both internal and external.
• Work with the administrative team to provide administration of comprehensive office management, office systems and administrative support service.
• Develop and nurture sound relationships with Change Grow Live Business Support and external office and equipment suppliers.
• Manage an electronic filing system to ensure that service users data and information are kept in an orderly and accessible manner (CRIIS or equivalent system).
• Assist in the servicing and maintenance of IT and telecommunication systems and all other office equipment (e.g., fax machine, photocopier).
• Photocopying as required, collating, laminating, and binding of report documents when necessary.

About you

• Strong administrative skills and experience working in a busy office environment.
• IT literacy including proficiency in data collection systems (e.g., NDTMS, Public Health).
• Expertise in working with WORD and EXCEL.
• Excellent time management, organisation and communication skills.
• Ability to obtain and maintain prison vetting in addition to working within the scheduling of prison system.

What we will give to you

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years; therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
• Contributory pension scheme.
• A great selection of benefits incl. Blue Light card, discounts for shopping, cinema, holidays, etc.
• Cycle to work scheme.
• Training, career development & progression opportunities.

The successful candidate will need to complete an enhanced DBS check and obtain HMPPS security clearance. This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.