Cytology Clerical Officer

Ashford & St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Chertsey is seeking a Cytology Clerical Officer responsible for data entry, managing patient information, and supporting administrative tasks in the cytology office. The role requires experience in administrative functions, familiarity with data entry systems like BSPS LIMS, and strong communication skills. Candidates should have at least 5 GCSEs or equivalent qualifications. Join a dedicated team committed to high-quality patient care and professional development.

Benefits

Excellent pension scheme and annual leave entitlement

On-site nurseries

On-site staff cafes

On-site parking

Salary sacrifice schemes

Qualifications

• Experience working in an admin role.
• Use of BSPS LIMS for data entry and accessing patient results.

Responsibilities

• Perform data entry in the Cytology office using Enterprise LIMS.
• Answer phone calls and manage appointment bookings.
• Scan request forms and histories into the DART database.

Skills

Ability to work to deadlines, well organised and flexible

Multi-tasking skills, prioritisation skills and initiative

Written and verbal communication skills

Good computer skills and proficient with Microsoft package

Analytical skills in collecting and analysing information

Education

At least 5 GCSEs or NVQ to level 2 or equivalent qualifications

NVQ level 2 or higher in English or IT

Tools

BSPS LIMS (Winpath Enterprise)

Microsoft Office

ipassport document control software

Job description

Cytology Clerical Officer

The closing date is 05 January 2026

• Perform data entry tasks in the Cytology office using the Enterprise LIMS.
• Answer phone calls and take appointment bookings.
• Answer telephone helpline enquiries and refer on queries to other areas if necessary.
• Checking request forms against patient history to allocate to appropriate work streams.
• Scan request forms and history documentation into DART database.
• Match microscope slides and request forms and transport them to the screening room.
• Entering patient details onto the Enterprise LIMS.
• Entering patient results onto the Enterprise LIMS.
• Scanning daily of request forms into DART database.
• To respond to all telephone enquiries and to keep records.
• Make enquiries to GP surgeries, Consultants and other hospitals.
• Look up patient histology on external hospital systems.
• To inform the Office Manager, on a regular basis, of any work backlogs.
• Carrying out general clerical duties i.e. Filing, photocopying.
• Carry out daily audits on negative Gynae and non gynae request forms.
• Carry out daily direct referral query, using excel and send by secure email to internal and external Colposcopy clinics.
• Carry out weekly direct referral query for each Colposcopy clinic that receives daily direct referrals sending by secure email.
• Dealing with andrology appointments booking and print appointment calendar from outlook.
• Assist in the training of new starters.
• Match microscope slides and request forms and transport them to the screening room.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:www.asph-careers.org

Job responsibilities

To have the skills necessary to use the BSPS LIMS system (Winpath Enterprise) for data entry, result entry, report authorisation and accessing older authorised reports.

To use the ipassport document control software package to record training and competency + access controlled documents

Person Specification

Attitude, Behaviour and Values

• Seeks out and takes opportunities for improving the service offered
• Flexible in their attitudes and behaviours to support team working and delivery of objectives
• Supports learning and development of self and others
• Willing and able to take personal responsibility
• Always puts patients first and customer service focused
• already works within NHS setting

Qualifications and Further Training

• At least 5 GCSE's or NVQ to level 2 or equivalent qualifications
• NVQ level 2 or higher English or IT

Experience

• Experience of working in an admin role
• Use of BSPS LIMS e.g. Winpath Enterprise to include accessing patient results and data entry.

Skills

• Ability to work to deadlines, well organised and flexible.
• Multi-tasking skills, prioritisation skills and initiative
• Written and verbal communication skills including a clear concise and polite telephone manner
• Ability to maintain good working relationships with all members of staff.
• Good computer skills and proficient with Microsoft package
• Advanced experience with using MS package
• Analytical skills in collecting, analysing information and make informed decisions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust