Customs Clerk

WR Logistics Careers; Burntwood; On-site; GBP 25,000 - 30,000; Full time

Job summary

A logistics company in Burntwood is seeking a Customs Clerk. You will manage customs clearances, ensuring accurate documentation and excellent customer service. This position offers a permanent role with a salary up to £30,000 and requires attention to detail and strong communication skills. Join us to contribute to client growth in a dynamic environment.

Qualifications

• Experience managing customs clearances for various transport modes.
• Ability to issue documentation ensuring quick shipment clearance.
• Strong communication skills for liaising with clients and internal teams.

Responsibilities

• Process customs clearances accurately and efficiently.
• Maintain customer documentation and resolve discrepancies.
• Support client account management and growth.

Skills

Customs clearance expertise

Strong customer service

Attention to detail

Job description

Customs Clerk - Burntwood - Up to £30,000

Our client, who are based in Burntwood are looking for a Customs Clerk to join their team. As Customs Clerk, you will be tasked to process customs clearances for air, sea, and road shipments-both import and export. Ensure accurate documentation, timely updates, and smooth movement of goods.

Job type: Permanent

Hours: Monday to Friday - 08 : 30 - 17 : 30

Salary: Up to £30,000

Main Duties

• Manage customs clearances for a range of customers across all transport modes.
• Build and maintain strong working relationships with clients.
• Provide excellent customer service to encourage repeat business.
• Monitor and manage a shared inbox, ensuring enquiries are handled efficiently.
• Check and verify customer documentation; resolve any errors or missing information.
• Complete customs declarations accurately using internal transport and customs systems.
• Escalate issues when required.
• Support key account management and contribute to client growth.

Key Responsibilities

• Calculate and process duties, taxes, and customs clearances.
• Issue correct documentation to ensure shipments are cleared quickly and correctly.

Liaise with internal teams, suppliers, customs brokers, and customers to coordinat...