Customs Clearance Clerk - 12 hour shifts

Sterling Cross Ltd; Dover; On-site; GBP 29,000 - 35,000; Full time

Job summary

A growing freight forwarder in Dover is seeking experienced Customs Clearance Clerks to manage customs formalities for imports and exports. The role offers a balanced shift pattern, providing excellent work-life balance in a fast-paced environment. Ideal candidates will have at least two years of customs clearance experience, strong knowledge of UK customs procedures, and excellent communication skills. This is an opportunity to take on significant responsibility in an expanding business.

Qualifications

• Minimum 2 years’ customs clearance experience in logistics.
• In-depth knowledge of UK customs procedures.
• Strong attention to detail and ability to manage multiple shipments.

Responsibilities

• Prepare and process customs entries for imports and exports.
• Liaise with HMRC and port authorities for compliant clearances.
• Classify goods using the UK Global Tariff.

Skills

Customs clearance experience

Knowledge of UK customs procedures

Communication skills

Organisational skills

Attention to detail

Tools

CNS

Destin8

Multifreight

Job description

Customs Clearance Clerk – 12 hour shift pattern
Dover
Up to £35,000 (dependent on experience)
2 days (07:00–19:00), 1 night off, 2 nights (19:00–07:00), followed by 4 days off

Must have own transport due to location and hours

A well-established and growing freight forwarder is seeking 2 experienced Customs Clearance Clerks to join their dynamic team.

Working a great shift pattern as above, this role offers a fantastic work-life balance in a fast‑paced logistics environment. You’ll play a vital part in the end‑to‑end management of customs formalities across imports, exports, and transit, supporting a wide range of international movements.

What you’ll be doing:

• Preparing and processing customs entries for imports, exports, and transit declarations using CNS, Destin8, and Multifreight
• Liaising with HMRC, port authorities, and internal teams to ensure smooth and compliant clearances
• Managing a variety of procedures including Home Use, Temporary Admission, T1 transit, CFSP, Customs Warehousing, and Export Declarations
• Classifying goods using the UK Global Tariff and ensuring all documentation is accurate and complete
• Advising clients on customs requirements and assisting with queries or post‑entry corrections
• Keeping up to date with UK customs regulations and changes in legislation
• Working collaboratively with freight, warehousing, and transport teams to meet tight deadlines

What you’ll bring to the role:

• A minimum of 2 years’ customs clearance experience (import/export) within a freight forwarding or logistics environment
• In‑depth knowledge of UK customs procedures and commodity classification
• Confident using CNS, Destin8, and ideally Multifreight
• Excellent organisational and communication skills, especially under time pressure
• Strong attention to detail and ability to handle multiple shipments simultaneously
• A proactive attitude and ability to work both independently and as part of a team
• Road freight or multimodal exposure is useful, though not essential

This shift‑based opportunity suits someone looking for a role that provides real responsibility, autonomy, and a balanced rota in an expanding business.

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.