Customer & Trading Leader – Small Store (Part-Time)

Sainsbury's Limited; Armagh; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Discount card

Annual bonus

Free food & drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work

Gym offers

Job summary

Sainsbury's Armagh store is seeking a highly involved Customer and Trading Manager to lead a small team, ensure smooth daily operations, and deliver excellent service. The role requires hands-on leadership, shift coverage, and strong focus on customer experience.

You would be accountable for running the shop when needed, coaching colleagues, ensuring safe, efficient service, and delivering store KPIs while supporting colleagues through change and busy periods.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Provides brilliant customer service, and coaches a team to do the same.
• Delivers KPI’s or other performance indicators.

Responsibilities

• Working closely with a small team of managers to make sure the store runs like clockwork every day.
• Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
• Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
• People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Where we have close knit networks of stores and it may mean that you need to help another store now and then.

Skills

People management

Customer service

KPI tracking

Operational leadership

Job description

Sainsbury's Armagh store is seeking a highly involved Customer and Trading Manager to lead a small team, ensure smooth daily operations, and deliver excellent service. The role requires hands-on leadership, shift coverage, and strong focus on customer experience.

You would be accountable for running the shop when needed, coaching colleagues, ensuring safe, efficient service, and delivering store KPIs while supporting colleagues through change and busy periods.