Customer Team Member - Flexible Shifts & Paid Training

Co-op; Lancaster; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known retail chain in Lancaster is looking for a Customer Team Member. This role involves providing excellent service on the shop floor, working flexible shifts, and being part of a friendly team. The ideal candidate will have great people skills, a genuine care for customers, and the ability to adapt to changes. Benefits include a pension with 10% contributions, discounts, and comprehensive training.

Benefits

30% discount on all Co-op products

10% discounts on other brands

Pension scheme with up to 10% contributions

Virtual healthcare services

Employee assistance service

Full, paid training

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• The ability to build positive relationships with customers and colleagues.
• Positive approach to change and problem solving.
• Flexibility to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful customer service.
• Support store colleagues to solve problems for customers.
• Ensure store safety and legality by keeping shelves stocked.
• Help introduce new products and services.
• Engage in local community activities.

Skills

Customer service skills

People skills

Problem-solving

Flexibility

Job description

A well-known retail chain in Lancaster is looking for a Customer Team Member. This role involves providing excellent service on the shop floor, working flexible shifts, and being part of a friendly team. The ideal candidate will have great people skills, a genuine care for customers, and the ability to adapt to changes. Benefits include a pension with 10% contributions, discounts, and comprehensive training.