Customer Team Leader

Co-op Careers; Whitefield; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is seeking a part-time Customer Team Leader to support the team in delivering great customer service. The role includes coaching team members and supervising daily operations. Ideal candidates should be 18 or older and comfortable with varied shifts. Benefits include 36 days holiday, a pension scheme, virtual healthcare access, and discounts on products. Full training is provided to help develop your career in retail.

Benefits

36 days holiday

Pension with up to 10% Co-op contribution

Virtual healthcare services

30% discount on Co-op products

Qualifications

• Must be aged 18 or over to authorize age-related sales.
• Full, paid training will be provided.
• Ability to work varied shifts including early mornings and weekends.

Responsibilities

• Lead and coach the store team.
• Deliver excellent customer service.
• Supervise Customer Team Members and deputize for the Store Manager.

Skills

Customer service

Team leadership

Communication

Job description

Closing date : 26-12-2025

Customer Team Leader

Location : 94 High Street , Broadstairs, CT10 1JJ

Pay : £13.99 per hour

Contract : 25 hours per week + regular overtime, permanent contract, part time

Working pattern : varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and perform...