Customer Support & Projects Coordinator – Growth & Impact

Energy Assets Ltd; Darwen; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading utility solutions company in the UK is seeking a Customer Support Coordinator to deliver exceptional customer experiences. The ideal candidate will have experience in customer service, strong organisational and communication skills, and a tech-savvy approach. You will manage customer projects, solve problems, and collaborate with internal teams. Join a diverse team that values your contributions and offers growth opportunities.

Benefits

Competitive salary & bonus

30 days of holiday

Job security & stability

Critical injury scheme

Friendly, inclusive culture

Growth & development opportunities

Qualifications

• Experience in customer service, from office or retail settings.
• Strong organisational skills handling multiple tasks.
• Excellent written and verbal communication skills.

Responsibilities

• Provide outstanding customer service and solve inquiries.
• Track customer projects from start to finish.
• Handle customer escalations effectively.
• Collaborate with sales and operations teams.

Skills

Customer service experience

Organisational skills

Time management

Excellent communication

Tech-savvy

Solution-oriented

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading utility solutions company in the UK is seeking a Customer Support Coordinator to deliver exceptional customer experiences. The ideal candidate will have experience in customer service, strong organisational and communication skills, and a tech-savvy approach. You will manage customer projects, solve problems, and collaborate with internal teams. Join a diverse team that values your contributions and offers growth opportunities.