Customer Support Pro (Hybrid) — Grow with Skill Progression

Lloyds Banking Group; England; On-site; GBP 31,000; Full time

Job summary

A major banking institution is seeking a Customer Support specialist in Chester. This full-time role offers a dynamic environment focused on developing customer relationships and providing face-to-face assistance. With a competitive salary starting at £25,000 and opportunities for progression, candidates must have strong interpersonal skills and a genuine desire to assist customers. The position allows for growth into more specialized roles, emphasizing inclusivity and diversity in the workplace.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

Discounted shopping benefits

22 days holiday plus bank holidays

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships with customers.
• Commitment to go above and beyond for customer needs.

Responsibilities

• Provide face-to-face support to customers in branches.
• Learn and develop within an inclusive organization.
• Transition into various roles including remote customer service.

Skills

People person

Relationship building

Empathy

Integrity

Team collaboration

Job description

A major banking institution is seeking a Customer Support specialist in Chester. This full-time role offers a dynamic environment focused on developing customer relationships and providing face-to-face assistance. With a competitive salary starting at £25,000 and opportunities for progression, candidates must have strong interpersonal skills and a genuine desire to assist customers. The position allows for growth into more specialized roles, emphasizing inclusivity and diversity in the workplace.