Customer Support Operator (iGaming)

Madfish; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A remote gaming company is seeking a Customer Support Operator to assist players via live chat. The ideal candidate will maintain a professional demeanor and respond to inquiries regarding registration, verification, and bonuses. The role requires knowledge of English or Turkish, and previous support experience is beneficial. Flexible and shift-based scheduling is offered with an attractive compensation package.

Qualifications

• Age 21+.
• Previous support experience is a plus.
• Knowledge of English or Turkish is an advantage.

Responsibilities

• Respond to player inquiries via live chat.
• Maintain a polite, friendly, and professional tone.
• Work with internal CRM and support systems.

Skills

Polite communication

Calm demeanor

Multilingual support (English/Turkish)

Job description

Overview

Customer Support Operator (iGaming)
Remote | GEO: Turkey 💬
Communication with players via translator tools and ChatGPT 💰
Salary: $450 USDT 🕐
Shift-based schedule (2/2), flexible and negotiable 🚀

Responsibilities

• Respond to player inquiries via live chat (registration, verification, bonuses, etc.)
• Maintain a polite, friendly, and professional tone at all times
• Work with internal CRM and support systems 🔹

Requirements

• Age 21+
• Polite, calm, and responsible communication style
• Previous support experience is a plus
• Knowledge of English or Turkish is an advantage