Customer Support Administrator

Adecco; England; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading recruitment agency is looking for a motivated Customer Support Administrator to join a dynamic public-sector team. This temporary role involves providing exceptional administration support, processing paperwork, and managing customer contact functions. Ideal candidates should have strong communication skills, experience in customer service, and a good command of Microsoft Office. If you're passionate about delivering high-quality service, apply now.

Qualifications

• GCSE English (Grade C/4 or above) or an equivalent qualification.
• Experience in customer service and administrative roles.
• Strong communication skills and the ability to engage with a wide range of individuals.

Responsibilities

• Process paperwork, scan and index documents, and manage post services.
• Carry out essential administrative tasks for timely responses.
• Handle physical-to-digital workflows and organize records.

Skills

Customer service experience

Strong communication skills

Basic numerical skills

Confidence using computer systems

Positive attitude

Education

GCSE English (Grade C/4 or above)

Tools

Microsoft Office

Job description

Now Hiring: Customer Support Admin

We're thrilled to be recruiting for a motivated and enthusiastic Customer Support Administrator to join our client's dynamic public-sector team. If you enjoy supporting others, thrive in a fast-paced environment, and take pride in delivering high-quality service, this opportunity could be ideal for you.

Position Details

• Role: Customer Support Administrator
• Contract Type: Temporary, approx 3 months December - March
• Hours: Full-Time, 37 hours

About the Role

On behalf of our client, we are seeking someone who can deliver exceptional customer administration and support. In this role, you will:

• Provide Accurate Administration: Process paperwork, scan and index documents, and manage post services with efficiency and attention to detail.
• Support Customer Contact Functions: Carry out essential administrative tasks to ensure timely and accurate responses across the team.
• Manage Documentation: Handle physical-to-digital workflows by scanning, indexing, and organising records.
• Use IT Systems Confidently: Work across various systems, including Microsoft Office, to maintain smooth communication and information sharing.
• Assist with Corporate Support: Support filing systems and help with procuring office supplies.
• Collaborate with the Team: Work closely with colleagues to help maintain service excellence.

What We're Looking For

• GCSE English (Grade C/4 or above) or an equivalent qualification
• Experience in customer service and administrative roles
• Strong communication skills and the ability to engage with a wide range of individuals
• A positive attitude and willingness to develop new skills
• The ability to work under pressure while maintaining accuracy
• Basic numerical skills for reconciliation and related admin tasks
• Confidence using multiple computer systems

Ready to Apply?

If you're excited about supporting a busy public-sector team and delivering outstanding customer service, we'd love to hear from you.

Adecco is a disability-confident employer. We're committed to an inclusive and accessible recruitment process. If you require reasonable adjustments at any stage, simply let us know – we're here to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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