Customer Success & Training Coordinator

Maersk; Grimsby; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global logistics leader is seeking a dynamic individual to manage funded learning programs based in Grimsby. The role involves engaging with clients, coordinating training delivery, and driving sales while ensuring high customer satisfaction. Key responsibilities include supporting educational programs, liaising with sales teams, and cultivating client relationships. Ideal candidates should possess strong engagement skills, proficiency in MS Office, and excellent organizational abilities. This is an opportunity to impact and grow within a global environment.

Qualifications

• Strong ability to engage with people and build trust quickly.
• Experience managing a variety of tasks, from administration to customer interaction.
• Excellent organizational and administrative skills.

Responsibilities

• Manage funded learning programs and support career transitions.
• Coordinate recruitment support for learners and track outcomes.
• Assist with sales efforts by handling inquiries and leads.
• Develop relationships with clients by understanding their needs.
• Ensure high levels of customer service and satisfaction.
• Liaise with internal teams for training delivery.
• Upsell training solutions based on customer needs.

Skills

Engagement skills

MS Office proficiency

Written communication

Organizational skills

Job description

A global logistics leader is seeking a dynamic individual to manage funded learning programs based in Grimsby. The role involves engaging with clients, coordinating training delivery, and driving sales while ensuring high customer satisfaction. Key responsibilities include supporting educational programs, liaising with sales teams, and cultivating client relationships. Ideal candidates should possess strong engagement skills, proficiency in MS Office, and excellent organizational abilities. This is an opportunity to impact and grow within a global environment.