Customer Service & Sales Coordinator

Tate; Potters Bar; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Weekly pay

28 days holiday pay

Pension contributions

TateRewards discounts

Employee Assistance programme

Reward recognition awards

Free onsite parking

Job summary

Tate is seeking a Customer Service & Sales Coordinator in South Mimms, near Potters Bar. This full-time temporary role offers hybrid working after training with an immediate start, 37 hours per week, and £16.95 per hour. You’ll handle orders, enquiries, and records, collaborating to ensure top service delivery.

The role requires customer service experience, strong communication, and proficiency with MS Office and CRM/ERP systems. GDPR knowledge is desirable, and parking is free onsite.

Qualifications

• Experience in a customer service or sales support environment.
• Strong written and verbal communication skills.
• Excellent attention to detail and organisational ability.
• Confident using MS Office and CRM or ERP systems.
• Ability to work independently and as part of a team.
• Knowledge of GDPR and compliance standards is desirable.

Responsibilities

• Processing customer orders, quotations, and account setups.
• Responding to enquiries and resolving issues efficiently.
• Maintaining accurate records and using internal systems effectively.
• Supporting service improvements and contributing to customer guidance materials.
• Collaborating with colleagues to ensure smooth operations.
• Providing training and support to team members when needed.

Skills

Customer service

Communication skills

Attention to detail

MS Office

CRM/ERP systems

Teamwork

Tools

MS Office

CRM/ERP systems

Job description

Customer Service & Sales Coordinator

Temporary position

Located in South Mimms, near Potters Bar

£16.95 per hour

37 Hours per week

Hybrid working available after training - but must live within a commutable distance of the office.

Own transport required

Temporary Role till mid-January 2027 - maybe extended

Free onsite parking

A well-established organisation in South Mimms is seeking a confident and customer-focused individual to join their busy Customer Experience team. This is a full-time temporary role offering an immediate start and free onsite parking.

About the role:

You’ll be part of a fast-paced team responsible for handling customer enquiries and processing orders across multiple service areas. The role involves managing communications, resolving queries, and ensuring a high standard of service delivery through various channels.

Key responsibilities:

• Processing customer orders, quotations, and account setups
• Responding to enquiries and resolving issues efficiently
• Maintaining accurate records and using internal systems effectively
• Supporting service improvements and contributing to customer guidance materials
• Collaborating with colleagues to ensure smooth operations
• Providing training and support to team members when needed

What we’re looking for:

• Experience in a customer service or sales support environment
• Strong written and verbal communication skills
• Excellent attention to detail and organisational ability
• Confident using MS Office and CRM or ERP systems
• Ability to work independently and as part of a team
• Knowledge of GDPR and compliance standards is desirable

Why Temp with Tate:

Temping is a great way to build up your career prospects, while allowing you to gain experience in a range of different companies. People temp for many different reasons, whether it is to gain experience, fill the gap between permanent positions or as a lifestyle choice.

Temp jobs often present the opportunity to become permanent roles. Allowing you to have an insight into a company without the initial permanent obligation.

When temping for Tate you can expect to

• Have my dedicated attention and service to offer you work that suits you.
• Weekly pay
• Accrue up to 28 days holiday pay
• Pension contributions
• Tate Rewards, which include discounts.
• Employee Assistance programme.
• Reward recognition awards.
• Gain valuable experience with credible companies.
• Access to companies' internal vacancies board
• Free computer skills training

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application