Customer Service Team Leader

SSP Food Travel Experts; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering service provider is seeking a Customer Service Team Leader for their Manchester stores. This full-time role offers a pay rate of £15.04 per hour with rotational shifts. Responsibilities include overseeing catering equipment logistics, managing inventory, and ensuring compliance with health regulations. Benefits include discounted meals and training programs. Apply now to be part of this dynamic team!

Benefits

Discounted meals while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training, apprenticeships and development programs

Health & Wellbeing Support

Qualifications

• Applicants must be 18 years or older due to certain responsibilities within the role.

Responsibilities

• Oversee efficient loading/unloading of catering equipment and stock from trains.
• Manage order assembly and maintain precise control over inventory.
• Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
• Strategically place products to minimize wastage through effective rotation.

Job description

Overview

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as a Customer Service Team Leader for TransPennine Express (TPE) at Manchester Stores.

Pay Rate: £15.04 per hour.
Hours: Full Time.

Shifts: Rotational shifts between 5am and 10pm, including weekends.

• Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Responsibilities

• Oversee efficient loading/unloading of catering equipment and stock from trains.
• Manage order assembly and maintain precise control over inventory.
• Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
• Strategically place products to minimize wastage through effective rotation.

Benefits

• Discounted meals while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a Customer Service Team Leader.

Rail Gourmet is proud to be an equal-opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.