Customer Service Supervisor (Hiring Immediately)

JR United Kingdom; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and dynamic team as a Front of House Manager at an established restaurant chain. This role involves leading a passionate team, ensuring high standards of service, and driving performance. With a focus on individual development and recognition, you'll foster a positive atmosphere for both guests and staff. Enjoy competitive pay, flexible hours, and a range of benefits including an annual bonus and discounts. If you're ready to make a difference in a fast-paced environment, this is the perfect opportunity for you!

Benefits

Weekly pay and share of tips

Access to earnings before payday

£1000 annual bonus opportunity

Flexible hours

Free food on shift

50% discount for friends and family

Paid parental leave

Recognition programs

Pension schemes

Gym memberships

Qualifications

• Passionate about supporting and developing your team.
• Experienced in managing labor and rotas effectively.

Responsibilities

• Create a positive environment for guests and team members.
• Drive restaurant performance and achieve excellent results.

Skills

Team Management

Shift Planning

Financial Performance Understanding

Coaching and Development

Job description

The provided job description contains some formatting issues and irrelevant content that can be improved for clarity and professionalism. Here is a refined version:

Customer Service Supervisor (Hiring Immediately), Stockport

Client: Wagamama

Location: Stockport, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Description:

Front of House Manager | Location: York Designer Outlet | Full Time

Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202, St Nicholas Ave, York YO19 4TA).

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join us on our journey to nourish both body and soul.

The Role

As a Front of House Manager, you will be a leader passionate about creating a positive environment for our guests and team. You will support in coaching and developing your team to excel while driving restaurant performance and achieving excellent results.

About You

• Passionate about supporting and developing your team to maintain high standards
• Experienced in shift planning and management, ensuring appropriate staffing and team coaching
• Skilled in managing labor, rotas, and understanding financial performance
• Enjoy celebrating success and recognizing individual needs

What We Offer

• Weekly pay and a share of tips
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours to support your side projects
• Free food on shift and 50% discount outside work for friends and family
• Industry-leading family-friendly policies, including paid parental leave
• Opportunity to experience new menus first
• Wagamama parties and VIP guest events
• Recognition programs and nationwide appreciation

Additional benefits include pension schemes, holiday entitlement, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This process requires providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider roles in nearby non-airport locations.

*All tips are distributed to our teams. Tips vary by restaurant and are at guests' discretion. They are not considered wages and are not guaranteed.