Customer Service Supervisor (Hiring Immediately)

JR United Kingdom; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Front of House Manager to lead their team at a prominent location. This role emphasizes the importance of personality and individuality, aiming to create exceptional guest experiences through strong leadership and team support. The ideal candidate will thrive in a dynamic environment, managing operations while fostering a positive atmosphere for both guests and staff. With a commitment to team development and high standards, this position offers a unique opportunity to make a significant impact in the hospitality sector.

Benefits

Weekly pay and tips

Access to earnings before payday

£1000 annual bonus

Flexible hours

Free shift meals

50% discount outside of work

Pension scheme

Holiday entitlement

Cycle to work scheme

Gym memberships

Qualifications

• Experience in managing front of house operations and leading teams.
• Strong focus on customer service and team development.

Responsibilities

• Lead the front of house team to deliver exceptional guest experiences.
• Manage restaurant operations including staffing and financial performance.

Skills

Team Leadership

Customer Service

Shift Management

Financial Understanding

Job description

The provided job description has some issues with formatting, relevancy, and clarity. It contains redundant and irrelevant information, such as references to other roles and general company policies that could be summarized more concisely. The formatting uses HTML tags appropriately but could be improved for better readability and focus. The content is somewhat verbose and could be streamlined to emphasize key responsibilities and qualifications for the role of Front of House Manager. Here is a refined version:

Customer Service Supervisor (Hiring Immediately), Slough

Client: Wagamama

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Description:

Position: Front of House Manager | Location: York Designer Outlet (Unit 201-202, St Nicholas Ave, York YO19 4TA) | Full Time

Wagamama is seeking a passionate Front of House Manager to lead our team at York Designer Outlet. We value personality over perfection and celebrate individuality. With over 165 restaurants across the UK and Ireland, we are committed to nourishing our guests and our teams.

The Role:

• Lead and inspire the front of house team to deliver exceptional guest experiences
• Support in coaching and developing team members to reach their potential
• Manage restaurant operations, including shift planning, staffing, and financial performance
• Create a positive and inclusive environment for both guests and staff

Ideal Candidate:

• Passionate about team support, training, and high standards
• Experienced in shift management, staffing, and financial understanding
• Enjoys celebrating team successes and recognizing individual needs

Benefits:

• Weekly pay and tips
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours
• Free shift meals and 50% discount outside of work
• Industry-leading family-friendly policies
• Opportunities to experience new menus and participate in company events

Additional benefits include pension scheme, holiday entitlement, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Additional Information:

This role is based in an airport; applicants must apply for an airport pass (paid by Wagamama), provide 5 years of references, and complete a DBS check. If a pass cannot be obtained, alternative vacancies will be considered.