Customer Service Supervisor (Hiring Immediately)

JR United Kingdom; Bournemouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Customer Service Supervisor to join their vibrant team in Bournemouth. In this full-time role, you will support front-of-house operations, ensuring excellent customer service while leading a dedicated team. With a focus on delivering an outstanding dining experience, you'll handle customer inquiries, resolve issues, and contribute to the training and development of team members. This position offers competitive pay, flexible hours, and opportunities for career advancement, making it an exciting opportunity for those looking to grow in the hospitality sector.

Benefits

Competitive Pay

Tips

Flexible Hours

Staff Discounts

Career Development Opportunities

Qualifications

• Experience in a customer service role, preferably in hospitality.
• Strong leadership and communication skills.

Responsibilities

• Support the management team in daily operations.
• Lead and motivate the front-of-house team.

Skills

Customer Service Experience

Leadership Skills

Communication Skills

Ability to Work Under Pressure

Job description

Job Title: Customer Service Supervisor (Hiring Immediately), Bournemouth

Client: Wagamama

Location: Bournemouth, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Customer Service Supervisor | Bournemouth | Full Time

Wagamama is looking for a passionate Customer Service Supervisor to join our team in Bournemouth. You will be responsible for supporting the front-of-house operations, ensuring excellent customer service, and leading the team to deliver an outstanding dining experience.

Responsibilities include:

• Supporting the management team in daily operations
• Leading and motivating the front-of-house team
• Ensuring high standards of customer service
• Handling customer inquiries and resolving issues
• Supporting training and development of team members

Minimum requirements:

• Experience in a customer service role, preferably in hospitality
• Strong leadership and communication skills
• Ability to work under pressure and manage a team
• EU work permit

We offer competitive pay, tips, flexible hours, staff discounts, and opportunities for career development. Join us and be part of a vibrant team that celebrates individuality and excellence in service.