Customer Service Supervisor & Duty Manager — Lead 40+ Team

Booker; Worthing; On-site; GBP 22,950 - 28,050; Full time

Benefits offered by this job

10% off purchases at Booker

Discounts on Tesco purchases after 3 months

Free eye test with purchase

Retirement savings plan with matching contributions

Health and wellbeing support

Job summary

A leading food wholesaler in Worthing is seeking a Customer Service Supervisor for a temporary role. You will manage over 40 team members, ensuring compliance with legal standards and exceptional service delivery. This fast-paced position offers an opportunity to develop your career in food wholesaling and manage various aspects of store operations, including customer engagement and team management.

Qualifications

• Experience in supervising or managing a team.
• Previous practical experience in the retail industry.

Responsibilities

• Ensure team compliance with legal standards.
• Train team in cash handling.
• Control debt and recover overdue payments.
• Engage with customers for satisfaction.
• Liaise with other Supervisors for order monitoring.

Skills

Passionate about providing exceptional customer service

Flexible and adaptable in a team environment

Excellent communication skills

Practical experience in retail

Job description

A leading food wholesaler in Worthing is seeking a Customer Service Supervisor for a temporary role. You will manage over 40 team members, ensuring compliance with legal standards and exceptional service delivery. This fast-paced position offers an opportunity to develop your career in food wholesaling and manage various aspects of store operations, including customer engagement and team management.