Customer Service & Sales Support Advisor

Huntress; Redhill; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

On-site parking

Private medical cover

Gym membership

Job summary

Huntress is seeking a Customer Service Advisor / Sales Support to join our Redhill offices on a full-time permanent basis. The role provides a £27,000 base salary plus a monthly bonus (£200), with a typical 9:00am–5:30pm, Monday to Friday schedule and on-site parking.

You will handle orders, respond to telephone and email enquiries, maintain customer records, and support the wider sales team in a fast-paced environment. Strong communication, IT skills and attention to detail are essential.

Qualifications

• Experience in office-based customer service and handling telephone and email enquiries.
• Excellent attention to detail and proactive communication.
• Comfortable with IT systems and learning new software.

Responsibilities

• Process customer orders accurately and efficiently.
• Handle incoming customer and supplier enquiries by phone and email.
• Build relationships with customers and provide high level of service.
• Respond to queries, resolve issues and keep customers updated.
• Liaise with suppliers and internal teams to ensure smooth orders.
• Update customer and order information in internal systems.
• Assist with general sales administration and support the team.

Skills

Customer service

Telephone handling

Email handling

Attention to detail

IT literacy

Tools

CRM systems

Microsoft Office

Job description

Huntress is seeking a Customer Service Advisor / Sales Support to join our Redhill offices on a full-time permanent basis. The role provides a £27,000 base salary plus a monthly bonus (£200), with a typical 9:00am–5:30pm, Monday to Friday schedule and on-site parking.

You will handle orders, respond to telephone and email enquiries, maintain customer records, and support the wider sales team in a fast-paced environment. Strong communication, IT skills and attention to detail are essential.