Customer Service & Sales Advisor

Talk Staff Group Ltd; East Midlands; Presencial; GBP 27.000 - 33.000; Jornada completa

Descripción de la vacante

Talk Staff Recruitment is seeking a Customer Service & Sales Advisor in the East Midlands. You will handle inbound and outbound calls, identify upsell opportunities, and assist customers with inquiries both on the phone and online. The role is office-based, with Monday–Friday 9:00–17:30.

The ideal candidate has 1–2 years in customer services or sales within the motor sector and strong MS Office skills. Join a trusted staffing group with UK reach.

Formación

• 1–2 years' experience in customer services or sales in the motor industry.
• Excellent internal and external communication.
• Proficient in MS Office.
• Attention to detail.

Responsabilidades

• Managing inbound and outbound calls.
• Spotting opportunities to upsell products and services.
• Handling live chat enquiries online with confidence.
• Providing accurate information to customers by phone or in person.
• Updating customer records and the internal database.
• Creating invoices, proformas and credit notes.
• Generating courier labels for deliveries.
• Liaising with the internal technical team.
• Acting as the link between customers and technical staff.

Conocimientos

Customer service

Telephone sales

MS Office

Communication

Herramientas

MS Office

Descripción del empleo

Do you have an interest in cars and love speaking with people? Our client has got a fantastic opportunity for a Customer Service & Saes Advisor to join their team and help their customers solve their car troubles!

Our client is looking for someone with proven experience in a telephone sales or customer service role.

To be considered for the role, you’ll require the following essentials:

• A minimum of 1-2 years’ experience within a customer services/sales role witing the motor industry
• Excellent internal and external communication
• Proficient in MS Office
• Attention to detail

Within this position, you’ll also be:

• Managing inbound & outbound calls
• Spotting opportunities to upsell products & services for maximising sales
• Handling live chat enquiries online with confidence
• Providing accurate information to customers, whether over the phone or in person
• Updating customer records and our internal database as needed
• Creating invoices, proformas, and credit notes
• Generating courier labels for outbound & inbound deliveries
• Liaising effectively with our internal technical team
• Acting as the vital link between customers and technical staff

Salary & Working Hours

• Salary is £30,000 per annum
• Working hours are Monday – Friday, 9am – 5.30pm (Office based)

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

See our website for more details and jobs available -