Automotive Customer Success & Sales Advisor

Talk Staff Group Ltd; East Midlands; On-site; GBP 27,000 - 33,000; Full time

Job summary

Talk Staff Recruitment is seeking a Customer Service & Sales Advisor in the East Midlands. You will handle inbound and outbound calls, identify upsell opportunities, and assist customers with inquiries both on the phone and online. The role is office-based, with Monday–Friday 9:00–17:30.

The ideal candidate has 1–2 years in customer services or sales within the motor sector and strong MS Office skills. Join a trusted staffing group with UK reach.

Qualifications

• 1–2 years' experience in customer services or sales in the motor industry.
• Excellent internal and external communication.
• Proficient in MS Office.
• Attention to detail.

Responsibilities

• Managing inbound and outbound calls.
• Spotting opportunities to upsell products and services.
• Handling live chat enquiries online with confidence.
• Providing accurate information to customers by phone or in person.
• Updating customer records and the internal database.
• Creating invoices, proformas and credit notes.
• Generating courier labels for deliveries.
• Liaising with the internal technical team.
• Acting as the link between customers and technical staff.

Skills

Customer service

Telephone sales

MS Office

Communication

Tools

MS Office

Job description

Talk Staff Recruitment is seeking a Customer Service & Sales Advisor in the East Midlands. You will handle inbound and outbound calls, identify upsell opportunities, and assist customers with inquiries both on the phone and online. The role is office-based, with Monday–Friday 9:00–17:30.

The ideal candidate has 1–2 years in customer services or sales within the motor sector and strong MS Office skills. Join a trusted staffing group with UK reach.