Customer Service & Projects Administrator

Think Specialist Recruitment; Chesham; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

28 days holiday including bank hols

Workplace pension

Ongoing training and development

Friendly and supportive team

Job summary

Think Specialist Recruitment is seeking a Customer Service Administrator to join a busy team in Chesham. This fully office-based role supports project delivery by coordinating appointments, handling resident communications and maintaining records.

You should have administration experience, be highly organised with excellent written and verbal communication, and be proficient in Microsoft Office. Salary £29,000-£32,000, Monday to Friday, 8:00am-5:00pm, with 28 days holiday and a pension.

Qualifications

• Previous administration experience.
• Excellent written and verbal communication.
• Highly organised with ability to manage multiple tasks.
• Professional and friendly telephone manner.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Coordinate appointments for surveys and inspections.
• Send letters and emails to residents and update records.
• Maintain databases and communication logs.
• Produce weekly/monthly project reports.
• Liaise with residents, site teams and project managers.

Skills

Communication skills

Organised

Attention to detail

Customer service mindset

Teamwork

Telephone manner

MS Office proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Think Specialist Recruitment is seeking a Customer Service Administrator to join a busy team in Chesham. This fully office-based role supports project delivery by coordinating appointments, handling resident communications and maintaining records.

You should have administration experience, be highly organised with excellent written and verbal communication, and be proficient in Microsoft Office. Salary £29,000-£32,000, Monday to Friday, 8:00am-5:00pm, with 28 days holiday and a pension.