Customer Service Pro — Flexible Hours, Fun Center

Tenpin Ltd (part of Ten Entertainment Ltd); Manchester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adopt</

Job summary

Tenpin Ltd, part of Ten Entertainment Ltd, is hiring a Customer Service Assistant in Manchester. You will manage bookings, answer enquiries, host events, and help keep the centre running smoothly across departments such as Laser Arena, Escape Rooms and karaoke rooms.

The role requires a friendly, proactive approach with a strong focus on customer satisfaction; training will be provided. Join a fun, family-friendly venue with great benefits.

Qualifications

• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Confidence, energy and a positive attitude; teaching will cover rest.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Work across departments, including Laser Arena, Escape Room experiences and karaoke rooms.

Skills

Customer service

Communication

Team player

Flexible scheduling

Job description

Tenpin Ltd, part of Ten Entertainment Ltd, is hiring a Customer Service Assistant in Manchester. You will manage bookings, answer enquiries, host events, and help keep the centre running smoothly across departments such as Laser Arena, Escape Rooms and karaoke rooms.

The role requires a friendly, proactive approach with a strong focus on customer satisfaction; training will be provided. Join a fun, family-friendly venue with great benefits.