Customer Service & Planning Coordinator

TieTalent; Stoke Prior; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

20 days annual holiday plus 8 bank holidays

Company sick pay

Discretionary company bonus scheme

Job summary

A leading recruitment agency in Stoke Prior is seeking a Customer Service Coordinator. You will provide vital planning and administration support in the Customer Service Centre, ensuring accuracy and compliance with established procedures. The ideal candidate will have strong communication skills and experience in an office environment. Benefits include 20 days annual holiday plus bank holidays and a discretionary company bonus scheme.

Qualifications

• Previous experience of working in an office environment with planning experience.
• Experience in liaising with Customers.
• At least 3 years of experience with Microsoft Office products.

Responsibilities

• Planning, booking and scheduling of jobs for Field Service Engineers.
• Liaise with team members and all internal Departments.
• Dealing with Customer queries and requests.
• Booking travel & accommodation requirements for engineers.
• Invoicing of Jobs in the Department.

Skills

Planning experience

Customer liaising

Problem solving

Computer literacy

Microsoft Office

Job description

A leading recruitment agency in Stoke Prior is seeking a Customer Service Coordinator. You will provide vital planning and administration support in the Customer Service Centre, ensuring accuracy and compliance with established procedures. The ideal candidate will have strong communication skills and experience in an office environment. Benefits include 20 days annual holiday plus bank holidays and a discretionary company bonus scheme.