Customer Service & Orders Coordinator

Pertemps; Basingstoke; On-site; GBP 20,000 - 25,000; Full time

Job summary

A respected recruitment partner in Basingstoke is looking for a Customer Service Administrator to support sales within the business. The ideal candidate will have prior customer service experience and strong organizational and IT skills, with responsibilities including processing sales orders and assisting customers. Benefits include life insurance, pension, and 25 days holiday plus bank holidays, and parking is available at the building.

Benefits

Life insurance

Pension

25 days holiday plus bank holidays

Parking available

Qualifications

• Some prior customer service experience is required.
• Ability to maintain a professional communication manner.
• Capable of building rapport with customers.

Responsibilities

• Process sales orders.
• Communicate with customers and assist with sales inquiries.
• Liaise with internal departments regarding orders and customer queries.
• Update and maintain customer account information.
• Contact customers to generate repeat orders.
• Book service and repair visits.

Skills

Customer service experience

Good numerical skills

IT skills

Organizational skills

Job description

A respected recruitment partner in Basingstoke is looking for a Customer Service Administrator to support sales within the business. The ideal candidate will have prior customer service experience and strong organizational and IT skills, with responsibilities including processing sales orders and assisting customers. Benefits include life insurance, pension, and 25 days holiday plus bank holidays, and parking is available at the building.