Customer Service Executive: Launch Your Professional Career

Lawrence Dean Recruitment; Buntingford; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Annual bonus

26 days' holiday plus bank holidays

Competitive pension scheme

Healthcare support

Death in Service benefit

Free on-site parking

Regular team social events

Excellent training and professional de

Genuine long-term career progression

Job summary

INDCORE in the United Kingdom is hiring a Customer Service Executive to deliver high-quality service across phone and face-to-face interactions. You will build relationships, handle enquiries, and process account changes with accuracy, supported by comprehensive training and clear progression paths.

The role suits individuals starting their careers who are personable, keen to learn, and motivated to develop within a friendly, professional team.

Qualifications

• A minimum of 5 GCSEs at grades 9–4/A–C, or equivalent.
• Previous customer service or people-facing experience would be advantageous but isn't essential.
• Good Microsoft Office skills.

Responsibilities

• Handling customer enquiries over the phone and face-to-face.
• Building strong and lasting relationships with customers.
• Processing customer requests and account changes accurately.
• Understanding individual customer requirements and providing appropriate support.
• Helping customers with more complex queries and resolving issues.
• Identifying opportunities to introduce additional products and services.
• Maintaining accurate customer records.
• Developing knowledge to provide a professional and knowledgeable service.
• Working as part of a supportive team to deliver an excellent customer experience.

Skills

Customer service

Communication

Relationship building

Problem solving

Attention to detail

Organisation

Initiative

Education

GCSEs (5+)

Tools

Microsoft Office

Job description

INDCORE in the United Kingdom is hiring a Customer Service Executive to deliver high-quality service across phone and face-to-face interactions. You will build relationships, handle enquiries, and process account changes with accuracy, supported by comprehensive training and clear progression paths.

The role suits individuals starting their careers who are personable, keen to learn, and motivated to develop within a friendly, professional team.