Customer Service Executive - 35h/wk, Training & Growth

ReQuire Consultancy Ltd; Salisbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Six-week training programme

Friendly team culture

Job summary

ReQuire Consultancy Ltd in Salisbury is recruiting Customer Service Executives. You will help customers with product and investment queries by phone and email, ensuring interactions are friendly and professional.

This is a full-time role (35 hours per week, Monday–Friday, 9am–5pm) with a fantastic 6-week training programme to set you up for long-term growth. No prior experience is required, just the right attitude and a customer-focused mindset.

Qualifications

• No previous experience required; the right attitude is valued.
• Willingness to learn and develop in a customer-focused role.
• Excellent communication and professional phone/email handling.

Responsibilities

• Handle incoming calls and emails with clear, friendly information.
• Build rapport with customers, advisers and internal teams.
• Go the extra mile to deliver a positive customer experience.
• Collaborate with colleagues to improve processes and service quality.
• Complete a comprehensive 6-week training programme.

Skills

Communication skills

Problem solving

Team player

Organisational skills

Attitude to learn

Job description

ReQuire Consultancy Ltd in Salisbury is recruiting Customer Service Executives. You will help customers with product and investment queries by phone and email, ensuring interactions are friendly and professional.

This is a full-time role (35 hours per week, Monday–Friday, 9am–5pm) with a fantastic 6-week training programme to set you up for long-term growth. No prior experience is required, just the right attitude and a customer-focused mindset.