Flexible-Hours Customer Experience & Events Host

Harri; United Kingdom; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free bowling for family and friends

Free food

Tenpin Treats discounts

Health care cash back

Life assurance

Long service awards

Refer a friend

Employee assistance

Job summary

Tenpin is looking for a Customer Service Assistant to deliver an excellent guest experience by managing reception bookings, answering enquiries and promoting sales.

You’ll work across departments—from Laser Arena to Escape Rooms and karaoke rooms—hosting events, serving food and drinks, and keeping the centre clean and welcoming.

We value confidence, energy and a positive attitude, with full training provided and flexible shifts including evenings and weekends.

Qualifications

• Strong customer service and communication skills.
• Willingness to work flexible hours including evenings and weekends.
• Confident, proactive and friendly with a can-do attitude.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Work across departments (Laser Arena, Escape Rooms, Karaoke) and host children's parties.

Skills

Customer service

Communication

Flexible hours

Team player

Job description

Tenpin is looking for a Customer Service Assistant to deliver an excellent guest experience by managing reception bookings, answering enquiries and promoting sales.

You’ll work across departments—from Laser Arena to Escape Rooms and karaoke rooms—hosting events, serving food and drinks, and keeping the centre clean and welcoming.

We value confidence, energy and a positive attitude, with full training provided and flexible shifts including evenings and weekends.