Customer Service Coordinators

Glyndebourne Productions Ltd; Lewes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious arts organization in Lewes is seeking seasonal staff for their Ticketing and Membership Services Team ahead of Festival 2026. The role requires excellent customer service skills, attention to detail, and technical proficiency. Successful candidates will work five days a week, assisting with ticket sales and providing outstanding customer support. This is an opportunity to be part of a renowned festival experience.

Qualifications

• Must demonstrate excellent customer service skills.
• Keen attention to detail is essential.
• Strong technical proficiency required.

Responsibilities

• Work five days a week supporting ticket sales and membership services.
• Deliver exceptional customer service during the Festival.
• Adapt quickly to changing situations.

Skills

Excellent customer service skills

Attention to detail

Strong technical proficiency

Adaptability

Job description

Monday 5 January – 30 August 2026

We currently have a number of seasonal vacancies for individuals with excellent customer service skills, a keen attention to detail, strong technical proficiency, and the ability to adapt quickly and easily to change, to join our Ticketing and Membership Services Team as we prepare for Festival 2026.

Under the direction of the Head of Ticketing & Membership Services, this role involves working 5 days per week on a roster that spans Monday to Sunday. The successful candidate will play an integral part in delivering exceptional customer service and supporting ticket sales and membership services for the Festival.

To apply, please visit our website to complete our application form. The closing date for applications is Monday 27 October 2025, with interviews to be held the week commencing 3 November 2025.

As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. If relevant to you, please inform us of this in your covering letter. For any questions or to request this advert in a larger or dyslexia-friendly font, please contact the HR team at [e-mail].