Customer Service Coordinator - Mon-Fri, Office-Based

Ernest Gordon Recruitment; Poole; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Birthday off

Free parking

Weekdays only

Progression

Training

Company benefits

Job summary

Ernest Gordon Recruitment is assisting a Poole-based distributor to recruit a Customer Service Administrator. This permanent, Monday-to-Friday role involves handling calls and emails, coordinating orders, and preparing quotations for customers.

You will work in a friendly office environment, with a clear 9-5 day, training provided, progression opportunities, and benefits such as birthday off and free parking.

Qualifications

• Background in a customer service role
• Some experience in a manufacturing or distribution environment

Responsibilities

• Speak with customers over the phone and via email
• Respond to customer enquiries in a friendly and professional manner
• Help prepare customer quotations and associated documentation
• Process and coordinate customer orders
• Track customer requests and follow up outstanding enquiries where required
• Keep customers updated regarding their orders and requests
• Maintain accurate customer information and internal records

Skills

Customer service experience

Phone & email communication

Job description

Ernest Gordon Recruitment is assisting a Poole-based distributor to recruit a Customer Service Administrator. This permanent, Monday-to-Friday role involves handling calls and emails, coordinating orders, and preparing quotations for customers.

You will work in a friendly office environment, with a clear 9-5 day, training provided, progression opportunities, and benefits such as birthday off and free parking.