Customer Service & Operations Administrator

Tru Talent; England; On-site; GBP 21,000 - 27,000; Full time

Job summary

Tru Talent is working with a well-established waste management company in Bournemouth to recruit a Customer Service Administrator. The role blends customer service, administration and coordination to support day-to-day operations.

You will communicate with customers, suppliers and internal teams, take ownership of tasks, and work collaboratively in a busy environment. On-site hours are typical with oversight of orders and payments.

Qualifications

• Previous experience in a customer service and administration role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.

Responsibilities

• Handling operational calls professionally and efficiently.
• Building strong relationships with customers and suppliers.
• Managing customer accounts and dealing with queries.
• Processing orders and liaising with suppliers.
• Advising customers on waste services and pricing.
• Supporting customer accounts and processing payments.
• Managing contractor pricing and purchase orders.
• Assisting with new site set-ups and system updates.
• Communicating information across teams and resolving issues.

Skills

Customer service

Administration

Communication

Organization

Telephone manner

Tools

Outlook

Excel

Word

Job description

Tru Talent is working with a well-established waste management company in Bournemouth to recruit a Customer Service Administrator. The role blends customer service, administration and coordination to support day-to-day operations.

You will communicate with customers, suppliers and internal teams, take ownership of tasks, and work collaboratively in a busy environment. On-site hours are typical with oversight of orders and payments.