Customer-Focused Sales Administrator (Mon-Fri, £27k)

Search Consultancy LTD; Montrose; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Mon-Fri working hours

Competitive salary

Friendly team environment

Job summary

Search Consultancy LTD is seeking a Sales Administrator to join a busy and growing team in the UK. This role is ideal for someone who is highly organised and customer-focused, handling orders by phone, email and internal systems.

You will maintain records, provide customers with updates on order progress, chase suppliers and internal departments, coordinate delivery dates and prepare quotations. A proactive, accurate, organised approach is essential.

Qualifications

• Previous experience in a sales administration, customer service or administrative role.
• Excellent customer service and communication skills.
• Strong attention to detail with a high level of accuracy.
• Confident using computer systems and managing data.
• Ability to prioritise workload and manage multiple tasks simultaneously.
• Proactive and organised approach to work.
• Team player with a positive attitude.

Responsibilities

• Processing customer orders received via phone, email and internal systems.
• Updating and maintaining accurate records on in-house systems.
• Providing customers with updates on the progress of their orders.
• Chasing suppliers and internal departments to ensure orders are progressing efficiently.
• Organising and coordinating delivery dates.
• Preparing and issuing quotations to customers.
• Handling customer enquiries professionally and efficiently.
• Ensuring all administration is completed accurately and within deadlines.

Job description

Search Consultancy LTD is seeking a Sales Administrator to join a busy and growing team in the UK. This role is ideal for someone who is highly organised and customer-focused, handling orders by phone, email and internal systems.

You will maintain records, provide customers with updates on order progress, chase suppliers and internal departments, coordinate delivery dates and prepare quotations. A proactive, accurate, organised approach is essential.