Customer-Facing Sales Administrator (Mon-Fri, Training)

Confidential; Devizes; On-site; GBP 23,000 - 28,000; Full time

Job summary

Confidential in Devizes, Wiltshire, is hiring a Sales Administrator to join its busy team. The role involves handling incoming customer enquiries, processing orders, and supporting daily operations in a friendly, fast-paced office.

You will work with customers, drivers and the operations team to arrange deliveries and collections. You will work daytime hours, Monday to Friday, 37.5 hours per week, with training provided and no cold calling.

Qualifications

• Experience in sales administration or customer service is preferred.
• Able to handle multiple tasks in a busy office.
• Comfortable using computers and office systems.
• Strong customer-facing communication.

Responsibilities

• Answering incoming customer calls and enquiries.
• Responding to customer emails.
• Processing customer orders.
• Providing information and preparing quotations.
• Booking deliveries, collections and exchanges.
• Updating customer records and internal systems.
• Handling customer queries and resolving issues where possible.
• Completing general sales and office administration.
• Maintaining accurate records and paperwork.
• Supporting the wider office and sales team.

Skills

Administration

Customer service

Communication

Organisational skills

Multi-tasking

Computer literacy

Job description

Confidential in Devizes, Wiltshire, is hiring a Sales Administrator to join its busy team. The role involves handling incoming customer enquiries, processing orders, and supporting daily operations in a friendly, fast-paced office.

You will work with customers, drivers and the operations team to arrange deliveries and collections. You will work daytime hours, Monday to Friday, 37.5 hours per week, with training provided and no cold calling.