Office-Based Customer Service Coordinator – Training

Transdev; Poole; Hybrid; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Free on-site parking

Company pension

20 days holiday plus bank holidays, 1-

Your birthday off

Job summary

Transdev in Poole is seeking a friendly, organized individual for a permanent, office-based customer service role. The position offers full-time hours (Mon-Fri, 9am-5pm) with on-site parking and pension benefits.

You will handle customer enquiries by phone and email, assist with quotes and orders, and support the service team while maintaining accurate records. Training is provided, no sales calls.

Qualifications

• GCSE or equivalent.
• No specialist product knowledge required.
• Full training will be provided.
• Office-based role.

Responsibilities

• Speak with customers by phone and email.
• Help prepare quotes and process orders.
• Keep track of customer requests and follow up where needed.
• Support the wider customer service team with day-to-day tasks.
• Keep records accurate and up to date.

Skills

Communication

Teamwork

Numeracy

Accuracy

Multi-tasking

Organisation

Education

GCSE or equivalent

Job description

Transdev in Poole is seeking a friendly, organized individual for a permanent, office-based customer service role. The position offers full-time hours (Mon-Fri, 9am-5pm) with on-site parking and pension benefits.

You will handle customer enquiries by phone and email, assist with quotes and orders, and support the service team while maintaining accurate records. Training is provided, no sales calls.