Office-Based Customer Service & Coordination Specialist

TransDev GB (Transmission Developments Co (GB) Ltd); Poole; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free parking

Company pension

20 days holiday

Birthday day off

Job summary

TransDev GB (Transmission Developments Co (GB) Ltd) in Poole is seeking a friendly, organised customer service coordinator for an office-based role. You will handle calls and emails, support quotes and orders, and keep records up to date.

No cold calling; full training will be provided. The role offers a supportive team, on-site parking, a company pension and 20 days holiday plus bank holidays, with birthday day off as extra per year.

Qualifications

• GCSE or equivalent.
• No specialist product knowledge is required – full training will be provided.

Responsibilities

• Speak with customers by phone and email.
• Help prepare quotes and process orders.
• Keep track of customer requests and follow up where needed.
• Support the wider customer service team with day-to-day tasks.
• Keep records accurate and up to date.

Skills

Communication

Teamwork

Numeracy

Accuracy

Multi-tasking

Organisation

Education

GCSE or equivalent

Job description

TransDev GB (Transmission Developments Co (GB) Ltd) in Poole is seeking a friendly, organised customer service coordinator for an office-based role. You will handle calls and emails, support quotes and orders, and keep records up to date.

No cold calling; full training will be provided. The role offers a supportive team, on-site parking, a company pension and 20 days holiday plus bank holidays, with birthday day off as extra per year.