Customer Service Assistant

CJ Lang & Sons Ltd; Peterhead; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known grocery retailer based in Peterhead is seeking a Customer Service Assistant. The ideal candidate will possess excellent communication skills and a customer-focused attitude. Although retail experience is advantageous, it is not required as comprehensive training will be provided. The role involves assisting customers, restocking shelves, and maintaining store standards. Flexible working hours are essential, with the store operating 7 days a week. This position offers a 10% staff discount and opportunities for career progression.

Benefits

10% staff discount

Flexible hours

Career opportunities

Qualifications

• Experience in retail is a plus but not essential.
• Training will be provided for the role.
• Flexibility to work mornings, evenings, and weekends.

Responsibilities

• Provide friendly and efficient customer service.
• Unpack deliveries and re-stock the shelves.
• Promote offers to customers.
• Serve in the 'Food to Go' CJ's counter.
• Maintain store hygiene and compliance.

Skills

Customer focused

Great communication

Flexibility

Job description

Customer Service Assistant - 8 hours

SPAR Peterhead

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night, so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance